Effective Date: October 1, 2024

Welcome to Yonoma, a product of TwinArcus Inc. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing Yonoma, you consent to the data practices described in this policy.

1. Information We Collect

  • Personal Information
    When you sign up for Yonoma, we collect the following personal information:
    • Name
    • Email address
    • Billing information, such as payment method and billing address
  • Usage Data
    We automatically collect information about your interactions with Yonoma, including:
    • Device information (IP address, browser type, operating system)
    • Pages visited, actions taken, and usage patterns
    • Time and date of access
  • Payment Information
    All payments on Yonoma are processed through Stripe, a secure third-party payment gateway. We do not store or have access to your payment card details. Stripe’s privacy policy governs the collection and processing of your payment information. You can review Stripe’s privacy policy here.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and maintain Yonoma’s services
  • To process payments and subscriptions
  • To improve user experience and enhance our services
  • To communicate with you about updates, offers, and support
  • To comply with legal and regulatory requirements

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party providers to facilitate our services, such as Stripe for payment processing.
  • Compliance with Laws: We may disclose your information if required to do so by law or in response to legal requests, including to comply with applicable regulations.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.

4. Data Security

We use industry-standard security measures, including SSL encryption and secure data storage, to protect your information. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights Under GDPR

For users within the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you the following rights regarding your personal data:

  • Right to Access: You can request information about how we process your data and obtain a copy of it.
  • Right to Rectification: You can request the correction of inaccurate personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data.
  • Right to Data Portability: You can request that your data be transferred to you or a third party in a machine-readable format.
  • Right to Restrict Processing: You may request that we limit the processing of your data under certain circumstances.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent for us to process your personal data at any time, although this may limit your use of Yonoma.

You can exercise these rights by contacting us at [email protected].

6. Your Data Rights Under CCPA

For residents of California, the California Consumer Privacy Act (CCPA) provides the following rights:

  • Right to Know: You have the right to know what personal information we collect, use, disclose, or sell.
  • Right to Deletion: You can request the deletion of your personal information we have collected.
  • Right to Opt-Out: You can opt-out of the sale of your personal information (Note: Yonoma does not sell personal information).
  • Right to Non-Discrimination: You have the right to non-discriminatory treatment if you exercise your rights under CCPA.

To make a CCPA request, please contact us at [email protected] or use the tools provided in your Yonoma account settings.

7. Email Marketing Compliance

In compliance with GDPR, ePrivacy Directive (EU Cookie Law), CCPA, CAN-SPAM Act, and other applicable email regulations, Yonoma adheres to the following practices:

  • Consent for Email Marketing (GDPR & ePrivacy Directive)
    • Under GDPR and the ePrivacy Directive, we require explicit consent before sending marketing emails to users in the European Union (EU) or European Economic Area (EEA). You will be asked to opt-in during account registration or via your account settings.
    • Consent is required for both marketing and non-essential transactional emails unless the email relates directly to a service you have requested.
  • Double Opt-In (ePrivacy Directive)
    • As part of compliance with European email laws, Yonoma uses a double opt-in process to verify that the individual opting into email marketing has provided consent.
    • This means after signing up, you will receive a confirmation email to verify your consent before you begin receiving marketing emails.
  • Unsubscribe Options (GDPR, ePrivacy, CAN-SPAM Act)
    • Each marketing email we send will include a clear option to unsubscribe. You may opt-out of receiving marketing communications at any time by clicking the unsubscribe link at the bottom of our emails.
    • If you unsubscribe, you will not receive marketing emails, but we may still send you important transactional or service-related emails as necessary.
  • Email Retention & Data Access (GDPR & ePrivacy Directive)
    • We retain email addresses and marketing preferences for the duration necessary to provide services or as required by law.
    • You can access, update, or delete your email information or preferences at any time by contacting us or using tools provided in your account.
  • Cookies and Email Tracking
    • Under the ePrivacy Directive, we inform you about the use of cookies and similar tracking technologies used in our emails. These cookies may track when you open our emails and which links you click. You can disable these tracking features through your email settings or browser settings.
    • We will also seek your consent for any non-essential cookies when you access our platform, in compliance with the EU Cookie Law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Yonoma. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. International Data Transfers

As a global platform, Yonoma may transfer your data to countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws, including the GDPR, by using appropriate safeguards such as Standard Contractual Clauses (SCCs).

10. Children’s Privacy

Yonoma is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at [email protected] . We are here to assist you.