How is the number of subscribers counted?

  • Every single plan will have a certain limit to the number of subscribers on the list. These subscribers are counted as the total number of all the subscribers stored in all your lists.
  • When an email ID exists in multiple lists, it will be counted multiple times. For example, if a mail ID is added to 5 different lists, then it will be counted five times.
  • The unsubscribed contacts will not be counted in the subscribers' lists.
  • In cases of hard bounces and complaints, those contacts will not be counted within the plan limit.